Refund policy

Refund Policy

We want you to be completely satisfied with your purchase.

You may return an item within 7 days of receiving your order if it is unused, in its original packaging, and in the same condition as received.

To request a return, please contact us at lizelleverwey5@gmail.com with your order number and reason for return.

Please note:
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Refunds will be processed once the item has been received and inspected.
• Shipping fees are non-refundable.

Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.

We reserve the right to refuse returns that do not meet the above conditions.